Status MessageReasonExplanationSolution
FailedCleansingFailed during Cleansing processCleansing will try to refresh the displays pixels. Something went wrong during this processDelete & Add, Upgrade LUT & FW
FailedSystemConfigurationFailed during configuration to the systemThere was contact to the display during configuration, but something went wrong in the final configurationReconfigure, Delete & Add
FailedNetworkConfigurationFailed during configuration to the systemIt was not possible to contact the display during configuration.Reconfigure, Delete & Add
NotConfiguredDisplay not attempted configuredThe display was added but never configured the system.Reconfigure, Delete & Add
NetworkConfiguredPartly configuredThe system have made contact to the display but not finished the configuration.Reconfigure, Delete & Add
FailedCommunicationUnable to contact the displaysThe system was not able to make contact to the display when attempting an update.Place display closer to an antennen, Remove batteries briefly to restart the display
LowBatteryThe battery is almost depletedThe display will soon be too low on battery to update image.Replace batteries with new once
CurrentPageDesignNotFoundMissing design for product attachedThe design for the current product was not uploaded to the installation or installation group.Upload the design used on the product
CurrentPageProductNotFoundThe attached product was not foundThe attached product was not imported to the system.Import the attached product
CurrentPageFailedUpdateSomething went wrong during creation of the imageWhen an update is sent to the display, a new image will be created. Something went wrong during this process.Force update, Unassign and assign the product again
AlternatePageDesignNotFoundMissing design for product attached on alternate pageThe design used on another page for the product was not uploaded to the installation or installation group.Upload the design used on the product
AlternatePageProductNotFoundThe attached product was not found on alternate pageThe attached product on alternate page was not imported to the system.Import the attached product
AlternatePageFailedUpdateSomething went wrong during creation of the image on alternate pageWhen an update is sent to the display, a new image will be created. Something went wrong during this process on an alternate page.Force update, Unassign and assign the product again
FailedHealthCheckSomething went wrong during a routine health checkThe system will regulaery check the display to make sure there is still contact. Something went wrong during this process.Force Update
LowTemperatureThe display is too coldThe display is in an enviorement that is too cold for the specifications.Physically move the display to a warmer envoirement