Display Failure


Troubleshooting steps for displays not working


Are the displays physically damaged? Unlink, delete from the system, recycle


Do the displays show a low battery icon? Replace the battery and force update the display up to three times


Here you can watch how to change batteries: https://www.youtube.com/watch?v=sk1ltmDlkzw


If the above steps don't work, try deleting a display from the installation and add it again afterward


Lastly, return the displays to Delfi for RMA


What status is the display showing in Breece Cloud?


Failed to network configure:

The display did not receive its configuration under the add to the system. Try to reconfigure the display or delete the display and add it again


RfCommsFailure:

The antenna was unable to locate the display - verify battery status and location of the display - move closer to the antenna if possible - make sure the radio signal is not obstructed by any objects.


Low battery:

Replace the battery as soon as possible - remember to force update up to three times immediately after battery swap.


DisplayAPI errors:


If the display is showing API error under status, check display history for a more detailed description of the issue: